Privacy Policy
We value your privacy. This Privacy Policy explains how Grint Farm Supply ("we", "us", or "our") collects, uses, discloses, and protects information obtained through our website and services.
Information We Collect
Information you provide: name, billing/shipping address, email address, phone number, and any other information you provide when you place an order or contact us.
Payment information: All payment information is handled directly by our third-party payment processors. We do not receive, store, or have access to your full credit card number, debit card number, or other sensitive payment details. These details are transmitted securely to the payment processor and are never stored on our servers.
Information collected by our third-party e-commerce provider: Our website embeds an online store operated by a third-party service. This provider may collect information such as IP address, browser type, device information, pages visited within the store, and other technical data needed to operate the shopping cart, process orders, maintain secure sessions, and prevent fraud. The provider may also use cookies for login, cart functionality, fraud prevention, and analytics. These cookies are controlled by the third-party provider, not by Grint Farm Supply.
Information our website itself collects: Our main website does not use tracking cookies or analytics tools. Aside from basic server logs automatically generated by our hosting provider (such as IP address and browser type), we do not collect additional automated data outside of the embedded online store.
How We Use Information
We use the information we collect to:
- Process and fulfill orders, including payment and shipping.
- Communicate with you about orders, products, services, and support.
- Improve and personalize our website and services.
- Prevent fraud and ensure the security of our systems.
Sharing and Disclosure
We may share information with third parties in the following limited circumstances:
- Service providers who perform services on our behalf (payment processors, shippers, hosting providers, and our third-party e-commerce provider).
- Payment processors who handle all payment information directly. We do not have access to your full card details, and these processors use their own secure systems to complete transactions.
- When required by law or to respond to legal process.
- To protect our rights, property, or safety, or that of our customers or others.
- In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.
Cookies
Our main website does not use tracking cookies. However, the embedded online store uses cookies necessary for shopping cart functionality, secure login, fraud prevention, and store analytics. These cookies are managed by our third-party e-commerce provider according to their own privacy practices. You may review their privacy policy on their website.
Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure; we cannot guarantee absolute security.
Third-Party Links
Our site may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.
Children
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us to have it removed.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the effective date. Continued use of our services after changes constitutes acceptance of the updated policy.